Astral Series Ⅱ - Burgundy
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International Warranty
This GOLDENMAPLE International Warranty applies to watches sold or presented for warranty service worldwide. Your GOLDENMAPLE watch is warranted against any manufacturing defect for a period of twenty-four (24) months from the date of purchase (the "Warranty Period"), subject to the following conditions.
Warranty Authorization
To benefit from your GOLDENMAPLE International Warranty, a valid Proof of Purchase is required. For more details, please review our full Warranty Policy.
Size & Fit Guide
Wrap the strip at the smallest part of your wrist.
Measure it flat with a ruler.
Identify the arrows on the interior of the bracelet. Apply steady pressure to push the pin out.
Reconnect the bracelet by sliding the pin back into the hole, typically opposite to removal direction.
Shipping & Delivery
Worldwide Delivery
We offer FREE worldwide express shipping for all orders placed on our website. Once dispatched from our warehouse, deliveries typically take an average of 5-10 business days (excluding weekends and public holidays).
Order Processing Time
Orders are processed and shipped within 3 business days. If you place an order during the weekend or a public holiday, processing will begin on the next available business day.
For more details, please read our full Shipping Policy.
Frequently asked questions
Here are the quick answers to some common questions about
our watches and services. If you have any further inquiries, please email our Customer Support Team at support@goldenmaplewatch.com
What is the delivery time after I place an order?
All orders are shipped within 3 business days, unless indicated otherwise.
It takes an average of 5-10 business days (not including weekends and public holidays) to be received once dispatched from our warehouse.
Does Golden Maple offer any warranty or guarantee for the watches?
Yes, all our watches are covered by a 24-month international warranty, starting from the date of purchase.
What is Golden Maple's Return Policy?
If you are unhappy with your purchase, you can return it to us within 30 days of delivery.
Is my watch waterproof?
Golden Maple timepieces are all water resistant to a pressure of 3ATM, which means they arerain/splash resistantbut shouldnot be exposed directly to, or submerged in water. We recommend taking off your watch before bathing, swimming or engaging in any activity that may involve prolonged exposure to water. Please note that water damage is not covered in our 2-year warranty.
