Burgundy Gala Women's Watch - Golden Maple Gala Series
Essential steps to ensure the longevity of your timepiece.
Store Properly
Store your watch in a cool, dry place away from magnetic fields and extreme temperatures. Using a dedicated watch box or soft pouch prevents scratches and maintains the watch's pristine condition.
Avoid Chemicals
Keep your watch away from perfumes, cleaning products, and prolonged water exposure (showers or saunas). Heat and chemicals can compromise the seals and finish of your timepiece.
Physical Activities
Remove your watch before engaging in strenuous sports. This simple step protects the internal movement from impacts and prevents perspiration from affecting the case and strap.
Regular Cleaning
Gently wipe the surface with a slightly damp, soft cloth to remove daily residue. Ensuring it is dried thoroughly afterwards will preserve the original luster of the metal.
Adjustment Tutorial
Prepare Your Tools
Use the professional adjustment tool included with your purchase. Place your timepiece on a soft, lint-free cloth to ensure the finish remains pristine during the process.
Unlock the Clasp
Locate the small opening on the safety clasp. Gently insert the tip of the tool and pry upwards to release the locking mechanism, allowing the clasp to slide freely.
Measure Your Wrist
Wrap a measuring tape or the provided scale card around your wrist to find your exact circumference. Ensure a comfortable, snug fit without it being too tight.
Locate the Scale
Based on your measurement, identify the corresponding scale markers on the back of the watch strap. These precision engravings ensure your adjustment is symmetrical and accurate.
Slide to Target
Slide the clasp assembly along the strap until the indicator aligns perfectly with your chosen scale marker. Ensure the clasp is sitting flat against the strap link.
Lock & Secure
Once aligned, press the clasp firmly back down . This ensures the mechanism is locked and your timepiece is ready to wear.
Wrist Measurement Guide
Find the Base
Wrap the strip at the smallest part of your wrist. Ensure it sits comfortably against the skin for an accurate circumference measurement.
Define the Length
Measure it flat with a ruler. Mark the exact point where the strip overlaps and read the measurement in millimeters for precision.
Designed for Your Journey,
Crafted for Your Wrist
Precision in Every Detail
Frequently asked questions
Here are the quick answers to some common questions about
our watches and services. If you have any further inquiries, please email our Customer Support Team at goldenmaplewatch@gmail.com
What is the delivery time after I place an order?
All orders are shipped within 3 business days, unless indicated otherwise.
We use FedEx delivery service and it takes an average of 5-10 business days (not including weekends and public holidays) to be received once dispatched from our warehouse.
Does Golden Maple offer any warranty or guarantee for the watches?
Yes, all our watches are covered by a 24-month international warranty, starting from the date of purchase.
What is Thomas Earnshaw's Return Policy?
If you are unhappy with your purchase, you can return it to us within 30 days of delivery.
Is my watch waterproof?
Golden Maple timepieces are all water resistant to a pressure of 3ATM, which means they arerain/splash resistantbut shouldnot be exposed directly to, or submerged in water. We recommend taking off your watch before bathing, swimming or engaging in any activity that may involve prolonged exposure to water. Please note that water damage is not covered in our 2-year warranty.
