Watch Care Guide
Essential steps to ensure the longevity of your timepiece.
Store Properly
Store your watch in a cool, dry place away from magnetic fields and extreme temperatures. Using a dedicated watch box or soft pouch prevents scratches and maintains the watch's pristine condition.
Avoid Chemicals
Keep your watch away from perfumes, cleaning products, and prolonged water exposure (showers or saunas). Heat and chemicals can compromise the seals and finish of your timepiece.
Physical Activities
Remove your watch before engaging in strenuous sports. This simple step protects the internal movement from impacts and prevents perspiration from affecting the case and strap.
Regular Cleaning
Gently wipe the surface with a slightly damp, soft cloth to remove daily residue. Ensuring it is dried thoroughly afterwards will preserve the original luster of the metal.
Bracelet Sizing Tutorial
Prepare Your Tools
Gather the professional link removal tools included with your timepiece. We recommend working on a clean, soft surface to protect the polished finish of your watch links.
Release the Pin
Identify the arrows on the interior of the bracelet. Using the tool, apply steady pressure to push the link pin out in the exact direction indicated by the arrow.
Verify Alignment
Before proceeding, ensure the pin is fully extracted and check that your work remains aligned with the directional markers to maintain the integrity of the bracelet links.
Reinsert the Pin
After removing the unnecessary links, reconnect the bracelet by sliding the pin back into the hole, typically opposite to the direction it was removed.
Inspect One Side
Carefully inspect the first side of the connection. Ensure the pin is flush with the link surface and that the directional arrows match the original factory assembly.
Final Symmetry Check
Examine the opposite side of the bracelet to confirm the pin is securely seated. Tug gently on the links to verify a secure, professional-grade fit before wearing.
Wrist Measurement Guide
Find the Base
Wrap the strip at the smallest part of your wrist. Ensure it sits comfortably against the skin for an accurate circumference measurement.
Define the Length
Measure it flat with a ruler. Mark the exact point where the strip overlaps and read the measurement in millimeters for precision.
Designed for Your Journey,
Crafted for Your Wrist
Precision in Every Detail
| Mirror Material: | K1 Hardened Curved Glass |
| Dial Material: | Copper |
| Movement: | Japanese quartz movement |
| Case & Strap: | 316L Precision Steel |
| Water Resistance: | 30 meters (3ATM) |
Frequently asked questions
Here are the quick answers to some common questions about
our watches and services. If you have any further inquiries, please email our Customer Support Team at goldenmaplewatch@gmail.com
What is the delivery time after I place an order?
All orders are shipped within 3 business days, unless indicated otherwise.
We use FedEx delivery service and it takes an average of 5-10 business days (not including weekends and public holidays) to be received once dispatched from our warehouse.
Does Golden Maple offer any warranty or guarantee for the watches?
Yes, all our watches are covered by a 24-month international warranty, starting from the date of purchase.
What is Thomas Earnshaw's Return Policy?
If you are unhappy with your purchase, you can return it to us within 30 days of delivery.
Is my watch waterproof?
Golden Maple timepieces are all water resistant to a pressure of 3ATM, which means they arerain/splash resistantbut shouldnot be exposed directly to, or submerged in water. We recommend taking off your watch before bathing, swimming or engaging in any activity that may involve prolonged exposure to water. Please note that water damage is not covered in our 2-year warranty.
